This policy explains how Moohasaba Pro subscriptions are billed, how to cancel, and when refunds apply. It supplements our Terms of Service.
Subscriptions and billing
- Moohasaba Pro is billed through Stripe on a monthly or yearly basis, depending on the plan you choose.
- Subscriptions renew automatically at the end of each billing period until you cancel.
- Your payment method is charged at the start of each billing period.
Cancelling your subscription
- You can cancel anytime from the app under Settings, or through your Stripe billing portal.
- When you cancel, your Pro access remains active until the end of the period you have already paid for, and it will not renew afterward.
- No further charges are made once you cancel.
Refunds
- Except where required by law, payments are non-refundable for the current billing period once charged.
- Cancelling stops future renewals but does not retroactively refund the period already in progress.
- If you were charged in error or believe there is a billing problem, contact us and we will work to make it right.
Deleting your account
You can delete your account at any time from Privacy & data in the app. Deleting your account does not automatically issue a refund for the current billing period; please cancel your subscription first if you wish to stop future charges.
Contact
Questions about cancellations or refunds? Reach us at support@moohasaba.com.